Change & Implement

Do things differently with the help of our specialist experts

Your Challenges

Through our change management and implementation service, we transform specialist operations for all types of (re)insurance organisations, playing an active role in implementing plans and overseeing change making it happen.

Working across the market affords us a perspective on common challenges faced by our clients.

Here are some example problems we are solving today.

  • Lack of skills / experience / resource
  • Regulation and Hygiene – operations
  • Scale issues and growing pains
  • Technology and process issues

But there are many more ways we can help.

“Having identified Pro as our preferred partner to handle the claims administration for the German A&E PI portfolio, during the transaction process it was crucial that the operational migration was delivered in a timely and efficient manner. The fact this has been achieved despite notable disruption to the working environment in recent months is testament to the resilience of the parties’ operating models and to the dedication and collaboration shown by team members. We look forward to partnering with Pro on future opportunities”

Chief Operating Officer, A global (Re)Insurance group

Our Approach

We embed our experts within your team for as long as you need them and can help you get the most out of your people, technology, data and reporting or automation.

Our experts help boost your capability to deliver savings, efficiencies and resilience that would otherwise be hard to achieve.

We take a hands-on approach to set up or improve the in-house specialist insurance functions you need for real operational excellence.

Our Solutions

Project delivery & change management

System selection & implementation

Systems or automation implementation

Regulatory change

Automated Bordeaux cleansing

Augmented process outsourcing

Interim & surge resourcing

Data management transformation

Management information, reporting & insights

Onboarding & compliance


Got a vision for a specialist insurance function but don’t know where to start? Every business challenge is different and so are the plans we need to put in place to make your operation more successful.

Contact our Head of Digital Services for an initial chat about our change implementation capabilities:

Louisa Pavis
Head of Digital Services

Specialist Expertise delivered how you need it

We can focus our expertise on creating value for you in the way that’s most helpful to you.
We have specialist subject matter experts who can work with you in different capacities to achieve your goals.

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