Expert insurance claims management solutions
Are you facing challenges in your claims management process? Many insurance professionals struggle to find independent resources that provide assurances on risk, audit, and compliance when testing if their claims controls are working effectively and are fit for purpose.
It can also be difficult to identify and implement best practices across all claims operations, especially if there is a lack of in-house skills and resources.
At Pro, we understand the complexities of claims management and provide expert guidance to improve efficiency. Our experienced claims professionals deliver valuable insights to enhance best practices and oversight. Using our traffic light reporting methodology, we provide informed, concise advice and actionable recommendations to streamline your claims management.
Our integrated Claims Peer Review service is a joined-up solution that leverages our deep domain expertise to deliver benefits for all stakeholders. We provide assurance that claims are handled in accordance with your Claims Practice and Procedures document, the Principles for doing business at Lloyd’s, Claims Scheme Process Guidelines, and CTP obligations.
claims reviewed per quarter
Actively performing Peer Reviews since 2011
spread across the entire Pro business to support Peer Reviews
to meet your information and reporting needs
Our expert Claims Adjusters have extensive experience conducting Claims Peer Reviews, ensuring your claims handling philosophy and procedures are identified and implemented. We use the latest trend analysis techniques and Power BI tools to provide granular information and real-time analysis. Our specialist teams offer independent, timely, and relevant assurance, identifying any control or systematic failures, and providing clear and focused actions for resolution.
Don't let your claims pain points spiral! Seek independent assessment of your claims management processes, know what best practice looks like, and implement a process of continuous improvement. At Pro, we help you create bottom-line value by improving claims workflow and ensuring more accurate reserving. Let's meet to discuss your requirements and understand what Pro can do for you.
Overcoming the challenges of claims management can be difficult, but at Pro, we provide expert guidance to help you achieve optimal outcomes. With our integrated Claims Peer Review service and traffic light reporting methodology, our specialist teams offer independent assurance and actionable recommendations to streamline your claims management.
Pervin Sivanathan - Head of Audit
This client required a strategic claims review to ensure that their internal claims team was adhering to the Principles for doing business at Lloyd’s and their own corporate standards.
Do you have an audit you want to chat over?
Contact our Head of Audit for an initial chat about our claims services capabilities:
Pervin Sivanathan
Head of Audit